YOUR ONLINE PORTAL

Your account at your fingertips. Anytime, anywhere.

Tenant Web Access

PAY RENT

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

Tenant Portal Instructions

Pay Rent & Submit Maintenance Online

Did you know that you can now pay your rent online? It’s fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!

BENEFITS

Once you’ve signed up, you can:

View and pay your bills anytime (24/7)

View and pay your bills from anywhere (any computer with an internet connection)

Set up an automatic payment

Sign up for automatic reminder emails

Review your payment history

CONVENIENCE

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…

SECURITY AND PRIVACY

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted. We will never provide your information to third parties for any purpose.

BEFORE REQUESTING MAINTENANCE 

For faster resolution, review the following list of suggestions before calling maintenance. You can also find helpful maintenance tips and advice in your tenant account.

Smoke detector won’t work when tested

Monthly check and replace battery. Notify maintenance at once if not working.

Smoke detector beeps softly on and off

Check and replace battery.

No power to plugs or switches

Check breaker panel or fuse box. Check and reset.

Garbage disposal won’t work

Push reset button on disposal or use allen wrench and turn.

No hot water

Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses valve closed.

Hot water “TOO HOT”

Check thermostat on tank and turn down.

Faucet or toilet leaks

Turn off water fixture under sink, toilet at valve and notify maintenance.

Toilet plugged

Try plunger. If still plugged call maintenance.

Sink plugged

Remove hair from drain

Heater not working

Check thermostat. Check button or pilot lights. Furnace covers on correctly. Is pilot light lit? Breaker tripped?

Dishwasher won’t drain

Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up.

Refrigerator too warm or too cold

Check thermostat set correctly. Front and back grills clean. Clean out drain hole.