YOUR ONLINE PORTAL
Your account at your fingertips. Anytime, anywhere.
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
Tenant Portal Instructions
Pay Rent & Submit Maintenance Online
Did you know that you can now pay your rent online? It’s fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!BENEFITS
Once you’ve signed up, you can:
View and pay your bills anytime (24/7)
View and pay your bills from anywhere (any computer with an internet connection)
Set up an automatic payment
Sign up for automatic reminder emails
Review your payment history
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…
SECURITY AND PRIVACY
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted. We will never provide your information to third parties for any purpose.
BEFORE REQUESTING MAINTENANCE
For faster resolution, review the following list of suggestions before calling maintenance. You can also find helpful maintenance tips and advice in your tenant account.
Smoke detector won’t work when tested
Monthly check and replace battery. Notify maintenance at once if not working.
Smoke detector beeps softly on and off
Check and replace battery.
No power to plugs or switches
Check breaker panel or fuse box. Check and reset.
Garbage disposal won’t work
Push reset button on disposal or use allen wrench and turn.
No hot water
Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses valve closed.
Hot water “TOO HOT”
Check thermostat on tank and turn down.
Faucet or toilet leaks
Turn off water fixture under sink, toilet at valve and notify maintenance.
Try plunger. If still plugged call maintenance.
Remove hair from drain
Heater not working
Check thermostat. Check button or pilot lights. Furnace covers on correctly. Is pilot light lit? Breaker tripped?
Dishwasher won’t drain
Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up.
Refrigerator too warm or too cold
Check thermostat set correctly. Front and back grills clean. Clean out drain hole.